How to Cancel a Chick-fil-A Catering Order

How to Cancel a Chick-fil-A Catering Order

Chick-fil-A is renowned for its delicious chicken and top-notch customer service. But sometimes, plans change, and you might need to cancel a catering order. If you’re wondering how to go about it, you’re in the right place. This guide will walk you through the steps to ensure a smooth cancellation process.

It’s okay to change your mind about Jimmy John’s food order. Click “How to Cancel a Jimmy John’s Order” to cancel your order.

Steps: How to Cancel a Chick-fil-A Catering Order

Step 1: Determine the Cancellation

Before attempting to cancel, it’s essential to understand Chick-fil-A’s cancellation policy. Typically, they require a notice of at least 24 hours before the scheduled pickup or delivery time. However, it’s always a good idea to check with your local Chick-fil-A as policies might vary.

Step 2: Locate Your Order Confirmation

When you placed your catering order, you would have received an order confirmation, either via email or as a printed receipt. This will have essential details like your order number, which you’ll need for the cancellation process.

Step 3: Contact Your Local Chick-fil-A

To cancel your order:

  • Call the Chick-fil-A where you placed your order.
  • Provide them with your order number and other relevant details.
  • Confirm the cancellation and any potential charges or fees.

Step 4: Keep a Record

Once you’ve canceled, make sure to keep a record of the cancellation. This could be an email confirmation or a note of the date, time, and the name of the person you spoke to.

Step 5: Check for Refunds

Depending on when you cancel, you might be eligible for a full or partial refund. Ensure you understand the refund policy and how long it might take for the funds to return to your account.

For hassle-free Taco Bell order cancellations, click “How to Cancel Taco Bell Order” guide.


Yes, most Chick-fil-A locations allow modifications to catering orders. However, it’s best to do this well in advance to ensure your changes can be accommodated.

Cancellation fees can vary based on the location and how close to the pickup or delivery time you cancel. Always check with your local Chick-fil-A for specifics.

Refund processing times can vary, but it typically takes 3-5 business days.

As of my last update in September 2021, cancellations are typically handled over the phone. However, it’s always a good idea to check Chick-fil-A’s official website or contact your local store for the most up-to-date information.

f you miss the cancellation window, you might still be charged for the order. It’s crucial to contact Chick-fil-A as soon as possible to discuss your options.

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