With a vast range of pet products, Chewy has become a favourite among pet owners. However, there may be instances when you’d want to cancel your Chewy account. If that’s on your agenda, you’ve come to the right place.
Understanding Chewy’s Account System
Before proceeding with the cancellation steps, it’s vital to understand the nature of your Chewy account. Essentially, it serves as your portal to shop, review orders, and manage auto-shipments.
Steps to Cancel Chewy Account
Step 1: Login to Your Chewy Account
Start by visiting the Chewy official website and logging into your account.
Step 2: Navigate to ‘Account Settings’
Once logged in, head over to the ‘My Account’ section, followed by ‘Account Settings’.
Step 3: Seek the Customer Service Option
There’s no direct option on the website to close your account. Therefore, you’ll need to connect with Chewy’s customer service for this purpose.
Step 4: Connect with Customer Service
You can either use the live chat feature on their website or send them an email explaining your desire to cancel the account. Their dedicated team is prompt and will guide you through the process.
Step 5: Follow their Instructions
The customer service team may ask for some verification details. Once they confirm your identity, they will proceed with the account closure.