How to Cancel GameStop Membership

How to Cancel GameStop Membership

Are you looking to cancel your GameStop membership but don’t know where to start? You’re in the right place. Our comprehensive guide will walk you through the process of cancelling your membership with ease, whether you have a Powerup Rewards membership or a GameStop Pro account. So let’s get started.

Prerequisites for how to Cancel GameStop Membership

Before attempting to cancel, make sure you have:

  • Membership ID or Account Number
  • Registered Email Address and Password
  • Any associated billing information

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Steps to Cancel Your GameStop Membership Online

Step 1: Log Into Your Account

First and foremost, visit the GameStop website. Once there, you’ll find an option to sign in; click on it and enter your registered email address and password to access your account.

Step 2: Go to Account Settings

After logging in, locate the menu that usually appears at the top-right corner of the webpage. Click on your username, and a dropdown will appear. From there, select ‘Account Settings’ or a similar option.

Step 3: Access Membership Details

Within ‘Account Settings,’ look for a tab or link that mentions ‘Membership Details’ or ‘Subscriptions.’ This is where you’ll find all the information related to your current GameStop membership.

Step 4: Initiate the Cancellation Process

Once you’re in the ‘Membership Details’ section, you should see an option that allows you to cancel your membership. Click on it and follow the prompts that appear on the screen. This may involve confirming your password and agreeing to terms of service.

Steps to Cancel Your GameStop Membership In-Store

Step 1: Locate the Nearest GameStop Store

Find the nearest GameStop store to you by using their store locator tool on the website or by a quick Google search.

Step 2: Provide Necessary Identification

When you arrive at the store, you’ll need to identify yourself to the staff. Usually, your membership ID or the email ID associated with your account will suffice.

Step 3: Request the Cancellation

Speak with a customer service representative and clearly state that you wish to cancel your membership. They’ll guide you through their specific in-store process, which may involve signing a form or two.

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Steps to Cancel Your GameStop Membership via Phone

Step 1: Call Customer Support

Find the customer support number for GameStop, usually available on their official website, and make the call.

Step 2: Verify Your Identity

Before proceeding with the cancellation, you’ll need to confirm your identity to the customer service agent. This usually involves providing your membership ID and possibly answering security questions.

Step 3: Ask to Cancel the Membership

Once your identity is verified, inform the customer service agent that you wish to cancel your membership. They’ll then walk you through their over-the-phone cancellation process, which typically involves confirming your decision and any final steps.


Usually, it takes 24-48 hours to process your cancellation.

GameStop’s policy typically doesn’t allow refunds for unused membership time. Check their official policy for more information.

Your accumulated points may be forfeited upon cancellation, so consider using them before you cancel.

There is usually no cancellation fee, but it’s best to confirm on GameStop’s official website.

Yes, you can usually reinstate your membership at a later date by following the regular signup process.

No, you don’t generally need to return any merchandise before cancelling, unless it’s rented or borrowed.

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