How to Cancel Lifestance Appointment

How to Cancel Lifestance Appointment

Lifestance offers a variety of services that cater to individuals seeking mental health care. Sometimes, unforeseen circumstances may arise, and you might need to cancel or reschedule your appointment. If you’re uncertain about the cancellation process, you’ve come to the right place.

Steps: How to Cancel Lifestance Appointment

Step 1: Login to Your Lifestance Account

Before you can proceed with the cancellation, ensure you’re logged into your Lifestance account. This account is where you initially set up your appointment.

Step 2: Navigate to ‘My Appointments’

Once logged in, locate the ‘My Appointments’ section. Here, you can view all your upcoming and past appointments.

Step 3: Select the Appointment You Wish to Cancel

Find the specific appointment you want to cancel. Click on it to view its details.

Step 4: Click ‘Cancel’

There should be a ‘Cancel’ button or option next to the appointment details. Click on it.

Step 5: Confirm the Cancellation

Lifestance might ask for a confirmation before finalizing the cancellation. Confirm and ensure you receive an email or notification verifying the cancellation.

Step 6: Consider Rescheduling

If you still need the service but on a different date, consider rescheduling your appointment instead of cancelling.

FAQs on Cancelling Lifestance Appointments

While Lifestance’s policy might vary based on location and service, typically, cancellations made 24 hours before the appointment might not incur charges. Always check their terms and conditions for specifics.

Follow the same steps as above, but instead of clicking ‘Cancel’, select the ‘Reschedule’ option.

Yes, most Lifestance locations allow telephonic cancellations. However, online cancellations ensure instant confirmation.

You can usually book another appointment immediately after cancellation, depending on the availability.

Refund policies vary. Contact the Lifestance customer service for specific details about refunds.

Typically, confirmations are immediate, especially for online cancellations. If you don’t receive one, contact their support.

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