How to Cancel Sephora Order

How to Cancel Sephora Order

Shopping online has its perks, but sometimes we change our minds. If you’ve recently made a purchase on Sephora and are having second thoughts, don’t worry. Here’s a detailed guide on how to cancel a Sephora order.

Step-by-step guide on how to Cancel Sephora Order

Step 1: Log Into Your Account

Before you can cancel an order, you need to access your Sephora account. Navigate to the official Sephora website and click on the ‘Sign In’ button. Enter your credentials to proceed.

Step 2: Navigate to Order History

Once logged in, head over to ‘My Account’ and select ‘Order History’. This section lists all your recent purchases.

Step 3: Find the Order

Locate the order you wish to cancel. Remember, time is of the essence. Sephora processes orders quickly, so it’s crucial to act fast.

Step 4: Cancel the Order

If the order is still in a ‘Processing’ state, there should be an option to cancel it. Click on ‘Cancel Order’ and follow the prompts.

Step 5: Confirmation

After successfully cancelling, you’ll receive a confirmation email. Keep this for your records.

Step 6: Refunds

If you’ve already been charged, Sephora will initiate a refund. The time it takes can vary depending on your bank.

FAQs on Cancelling Sephora Orders

Typically, you have a short window to cancel, often before the order moves to the ‘Shipped’ status. It’s best to act within a few hours of placing the order.

Once an order is shipped, you can’t cancel it. However, you can return the item once received.

Sephora doesn’t charge cancellation fees. However, always check the terms at the time of purchase.

Refunds can take anywhere from 5-10 business days, depending on your bank.

Once an order is placed, you can’t modify it. You’d need to cancel and place a new order.

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