How to Cancel Smile Direct Club Appointment

How to Cancel Smile Direct Club Appointment

Smile Direct Club has revolutionized the dental industry, offering affordable and efficient solutions for teeth alignment. However, life is unpredictable, and sometimes you might need to reschedule or cancel an appointment. This guide will walk you through the process.

Step-by-step guide on How to Cancel Smile Direct Club Appointment

Step 1: Logging In

  • Visit the official Smile Direct Club website.
  • Access your account by clicking on the ‘Login’ button and enter your credentials.

Step 2: Navigate to Appointments

  • Once logged in, head over to the ‘Appointments’ section. Here, you’ll find a list of your upcoming appointments.

Step 3: Choose the Appointment

  • Click on the appointment you wish to cancel. This will open a detailed view of your appointment.

Step 4: Select Cancel Option

  • There should be an option to either ‘Reschedule’ or ‘Cancel’ your appointment. Click on ‘Cancel’.

Step 5: Confirm Your Decision

  • You’ll likely be prompted to confirm your decision. Make sure you want to cancel, then proceed.

Step 6: Follow Up

  • It’s always a good practice to follow up with a phone call or email to ensure your cancellation has been processed.

Step 7: Check for Confirmation

  • Once cancelled, you should receive a confirmation email or text. Ensure you keep this as a record of your cancellation.

If you need to cancel an appointment with European Wax, there is a helpful guide available “How to Cancel European Wax Appointment” that can provide you with step-by-step instructions.


Smile Direct Club typically does not charge for cancellations, but it’s advisable to read their terms of service or contact their customer service for detailed information.

Yes, Smile Direct Club allows you to reschedule your appointment. Follow the same steps but choose ‘Reschedule’ instead of ‘Cancel’.

The sooner you can notify them, the better. It’s courteous to give at least 24 hours’ notice.

It’s possible you might miss out on your slot, and it could be a while before you get another appointment. Always try to cancel if you can’t attend.

Yes, the app has a user-friendly interface that allows you to manage your appointments, including cancellations.

Refund policies may vary. It’s best to get in touch with Smile Direct Club’s customer service for specifics regarding refunds.

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